2009 House Bill 4392

Impose restrictions on utility shutoff for nonpayment

Introduced in the House

Feb. 19, 2009

Introduced by Rep. Sarah Roberts (D-24)

To require a utility that shuts off the service of a customer age 65 or older who hasn’t paid his or her bills to contact the customer within three days and explain how to get the power or gas turned back on.

Referred to the Committee on Energy and Technology

March 31, 2009

Reported without amendment

With the recommendation that the substitute (H-2) be adopted and that the bill then pass.

Substitute offered

To replace the previous version of the bill with one that revises details but does not change the substance of the bill as previously described.

The substitute passed by voice vote

Passed in the House 110 to 0 (details)

To require a utility that shuts off the service of a customer age 65 or older who hasn’t paid his or her bills to contact the customer within three days and explain how to get the power or gas turned back on. If the utility makes a personal visit or leaves a written notice when the service is shut off, it would not have to contact the customer a second time. Alternatively, instead of contacting the customer, a utility could make a documented referral to a social service or government agency within three business days of the shutoff.

Received in the Senate

April 2, 2009

Referred to the Committee on Energy Policy and Public Utilities